Impactful Citizen Tool

Engage with your neighborhood and make positive changes for the city

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Capabilities

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Reporting System

Photo, video, and geotagging-based reporting system. Each report's status can be monitored through Qlue App.
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Auto Assign

Reports from citizens will be dispatched in real time to the related officials.
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Public Dashboard

Every reports made will be mapped into a Public Dashboard.
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Community Chat

Keep updated with your neighborhood through chat feature.
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Reporting System

Photo, video, and geotagging-based reporting system. Each report's status can be monitored through Qlue App.
capability icon

Auto Assign

Reports from citizens will be dispatched in real time to the related officials.
capability icon

Public Dashboard

Every reports made will be mapped into a Public Dashboard.
capability icon

Community Chat

Keep updated with your neighborhood through chat feature.
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See what national and international news outlet published about Qlue.
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Event

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Publication

Find us in our upcoming events to discover the latest solutions from Qlue.
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FAQ

Ask Me

Q: How do I submit a report?
A: You can submit a report by using Qlue apps:
  • Download and install the Qlue apps on your smartphone
  • Register your username in the Qlue apps and choose your default location
  • Click on the “plus” icon, post a photo or video, and write the problem briefly. The more details you write about the problem, the better related officials will understand the problem.
  • Select the label that matches your problem best, and click “submit”. We use automatic geotagging-based reporting system, so you don’t have to tag the location.


Q: How do I know if my city uses Qlue apps?
A: Currently, Qlue apps available on several cities below:
  • Jakarta, Bengkulu, Cilegon, Bandung, Makassar, Kupang, Manado, and Luwu Utara.
  • Please check our website regularly to check in which cities Qlue operates


Q: When will my reports get completed?
A: Depending on the types of report request, priority level, and available resources provided by the city government. The report progress can be viewed using color-coded (red for waiting, yellow for progressing, and green for completed). For Jakarta citizens, we also provide the tracking number that you can check regularly through Jakarta Smart City website at www.pengaduanwarga.jakarta.go.id.

Q: Will you sell my personal data to a third party website or vendor?
A: In comply with our privacy policy, we don’t have authority to sell your personal information to other parties.

Q: I want this for my city! How can I make it happen?
A: If you are a member of a city government officials, you can request a demo by send an email to info@qlue.co.id. We would be very happy to do the follow up!

Q: How can I interview someone at Qlue?
A: Please send an email to info@qlue.co.id

Q: I work on a private sector, how can I use Qlue to help my business??
A: Qlue solution and technology can be implemented across many industries. For a business inquiry, please send an email to info@qlue.co.id.

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